COVID-19 Update: JMCC is providing services in-person and virtually, by appointment. (Updated: April 2021)DETAILS.
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COVID-19 Update: JMCC is providing services in-person and virtually, by appointment. (Updated: April 2021)

April 19, 2021

The John McGivney Children’s Centre (JMCC) is extremely proud of the ongoing, hard work by local and provincial public health officials, our local healthcare professionals and hospitals, all front line workers and our entire community in an effort to reduce the spread of COVID-19.

We continue to monitor the situation and follow the advice of public health experts and the Government of Ontario. We are focused on continuing to provide services in a safe way to protect the health and safety of our clients and their families, our staff and our community. As of Saturday, April 3, the entire province of Ontario, including Windsor-Essex, is entering an “emergency brake” Shutdown for the next four weeks, to address rapidly escalating conditions, including the spread of variants of concern. For more information about the measures included in the Shutdown Zone, please visit the Government of Ontario website.

What this means for JMCC:
The JMCC team is here to support you and we will continue to offer in-person and virtual services by appointment. If you have questions about an upcoming appointment, please contact your child’s clinician. We understand that each family will make the best decisions for their loved ones. Therefore, we are proud that our service delivery has continued to adapt in order to maintain the highest level of family-centred care. We are committed, as we always have been, to helping every family in whatever way we can, and helping every child’s ability grow.

Hard work continues to be done to ensure that the Centre is safe for all. In order to minimize risk, please understand that only clients with confirmed appointments are able to enter the building, and only one parent/caregiver may accompany a child to the appointment. Staff will review the signs and symptoms of COVID-19 with you and you will be asked to respect all physical distancing and associated safety guidelines. Our staff will be wearing personal protective equipment (PPE), appropriate for the work they are doing, according to public health guidelines. Also, we ask that all those entering the Centre, over the age of two, who are able, wear a mask or face covering. If you do not have one, we can provide you with one. For more information, please review our Keeping Everyone Safe document and our Keeping Everyone Safe at JMCC video.

Therapy Services in Schools: In partnership with our four, publicly-funded, local school boards, JMCC provides therapy services to students. Regardless of the school option selected by families, in school or online, JMCC clinicians continue to provide therapy services. These therapy services are being offered in schools, virtually and/or in our Centre, depending on the best and safest method as determined together by the JMCC clinician, the client family and the school board. JMCC clinicians working in schools are following all health and safety protocols as outlined by our local school boards, the government of Ontario and public health experts.

Play McGivney: Play McGivney, our accessible playground, is open to the public. Here are a few reminders to ensure that everyone is playing & staying safe:

  • Maintain safe physical distancing
  • Wash your hands or use hand sanitizer before & after using the playground equipment
  • Have fun & be respectful of others
We are here for you!
We are extremely grateful to our clients, their families and our staff for their continued patience, understanding and adaptability during these uncertain times and we are committed to continuing to provide updates. We are pleased to offer in-person by appointment, virtual services and resources to support our clients and their families. If you have questions, please call 519-252-7281.

Here are some ways the JMCC team is here to support you:
  • We are providing in-person services by appointment as well as virtual services. For our virtual services, we invite families to connect with us on Zoom. If you have any questions, please reach out to your child’s clinician.  
  • Our staff are monitoring their voicemails and their emails and are committed to responding to your inquiries in a timely manner.
  • Please note that when a staff member calls, the number that shows up on your caller ID may display as a “Blocked” or “Private” number.
  • We continue to accept referrals for JMCC services. Parents and legal guardians can refer to the Centre directly and physicians and other professionals can also refer with parent consent. To make a referral by phone, please contact Beth Reidy at 519-252-7281 ext. 271. To make a referral by fax please send the referral form to 519-252-5873.
  • In the resources side bar on the Family Services page you will find links and information on COVID-19 specific resources for families, caregivers, children and teens. These include financial resources, coping tips and strategies, community resources and more. 
  • On the services pages of our website (occupational therapyspeech and language therapyphysiotherapy etc.), there are tip sheets and other tools for families.
  • Check out our video gallery for fun, family activities with therapeutic benefits. These videos also provide a great opportunity to see familiar JMCC faces. 
We look forward to continuing to connect with you. Please reach out to us by phone, email and on social media. Stay healthy and be well!